Darrell Gooden's dedicated Customer Service Team is here to meet your needs and address your concerns.
Currently, our customer satisfaction is at the highest level in the company's history and outstanding warranty claims are at the lowest. If you should have a household emergency that requires immediate attention, to protect your family or avoid damage to your personal property, home or homesite please follow the steps below.
- Your first step should be to protect your family from harm.
- Take steps to correct or lessen the effects of the emergency. (For example, damage from a water leak can be minimized by turning off the water to a particular fixture or turning off the water main to your home.)
- Contact the Customer Service Team in
writing by faxing your Warranty information sheet to 850-476-3354
If you have received a username and password to access your pending warranty request, please click the following link to check the status of your service.
If you have not received a username and password, you must first send your warranty request in writing to fax number 850-476-3354 or email to lulangford@bellsouth.net
or online at lulangford@bellsouth.net. This will eliminate considerable delay and inconvenience for you.
We are confident of the enduring quality and value of your home. We back that confidence with the most comprehensive warranty in the industry. In the event that you need warranty service, we are committed to responding to your needs quickly, professionally and courteously.
Gooden Homes, Inc. Customer Service Team
Monday-Friday, 8am to 5pm
850-476-6764
or email anytime lulangford@bellsouth.net
